From AI Experimentation to Business Impact: A Client Success Story

Program Description

What does successful AI adoption actually look like beyond the headlines? Join Highspring AI practice leaders for a candid conversation on the business challenges they have solved for clients, how AI was implemented, and the measurable results that followed.

Most conversations about AI stay stuck in theory. This session brings the discussion into practice through a real client story, walking through the business challenge that sparked the AI initiative, the approach behind the solution, and the measurable results achieved — along with practical takeaways for leaders evaluating or scaling AI.

Learning Objectives:

By the end of the session, you will understand or engage in:

Real client success stories — the business challenge, AI approach, implementation journey, and lessons learned

Why AI initiatives succeed or stall — the common challenges organizations face when moving from experimentation to measurable business value

Results & business impact — tangible outcomes, key metrics, operational improvements, and ROI

How to scale AI successfully — Highspring's perspective on what organizations should prioritize to move from pilots to enterprise-wide impact
Live Q&A — bring your questions and leave with next steps you can act on

Presenters

Kurt Dowswell

Director, AI Services

Kurt is a technology and AI leader with over 16 years of experience architecting and delivering secure, scalable enterprise solutions. As Director of AI Services at Highspring, he leads enterprise AI transformation through AI-native engineering practices, generative AI adoption, and accelerated delivery models. He pairs hands-on software architecture with a pragmatic view of where AI actually creates value, helping organizations move from experimentation to production. Kurt is the author of Programming with GitHub Copilot (Wiley, 2024). Before Highspring, he spent more than a decade building mission-critical systems for the U.S. Department of Defense, including award-winning platforms serving the Air Force and Army.

Jose Ortega Carrero

Partner

Jose Ortega Carrero, is a partner in Highspring’s Strategy, Technology, and Transformation team, leading the organization’s national Technology Advisory practice focused on serving the private equity market. Jose brings deep expertise in commercial, operational, and IT due diligence, post-deal integration, carve-outs, and enterprise technology strategy—including ERP and AI/ML enablement. Throughout his career, he has led and delivered transformation programs representing more than $3 billion in enterprise value. His client-centric approach and strategic execution have helped PE clients enhance performance, accelerate returns, and modernize their operating models.

Prior to joining Highspring, Jose spent 20 years across the Big Four, providing strategic direction across large-scale transformation and M&A initiatives. He is based in the Washington, D.C. area and speaks regularly on the intersection of technology, private equity, and digital transformation.

CPE Credits

CPE: This session qualifies for 1 CPE credit. Partial credit within a session will not be offered.

For more information regarding administrative policies such as complaint and refund, please contact our Global Headquarters at 615-324-8226. Highspring is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org